Older adults spend 99.9% of their lives outside of healthcare facilities … navigating daily task, safety risks, confusion about instructions, and emotional stress alone or with an overwhelmed caregiver.

Our services

Communication & Care Navigation

We serve as your family’s point of contact – guiding communication and coordination so nothing is missed and you don’t have to chase updates.

  • We request appointment times

  • We confirm visit logistics and confirm transportation

  • We relay patient/family questions

  • We follow up on instructions already given

  • We clarify administrative aspects of care

Wellbeing Care Navigation

We help families notice, understand, and navigate everyday changes that affect a loved one’s comfort, safety, and quality of life – so concerns don’t go unnoticed, and caregivers know what to do next.

  • Appetite - We assist with food delivery, meal planning, or grocery coordination

  • Companionship - We socially interact and supervise to reduce loneliness

  • We monitor activity levels and daily functioning (non-medical)

  • We observe home environment changes

  • We support home safety and comfort (non-medical, e.g., fall prevention awareness, accessibility review)

Medication & Prescription Navigation

We help families manage medications safely and confidently – guiding refills, reminders, and problem-solving so care stays on tract.

  • We check refill status

  • We request refills on behalf of the patient

  • We verify pickup or delivery details

  • We help set reminders

  • We create a medication organization sheet

  • We resolve insurance issues

Family & Caregiver Navigation Support

We help families align, communicate, and navigate caregiving together, so responsibilities are clear, decisions feel manageable, and no one carries the burden alone.

  • We educate families on how to get the most from in-home caregiver hours

  • We support communication between siblings/family members

  • We provide emotional reassurance

  • We help reduce confusion about logistics

  • We translate complete instruction into simple, non-medical tasks

  • We help families organize a care plan for household tasks

  • We assist you in contacting Resource Support:

    Housing Assistance Programs

    Utilitiy Assistance Program

  • We assist in how to:

    Contact local agencies

    Explore local, state, and federal government programs

    Consider private in-home services for hire

BOOK A CONSULTATION

Many seniors do not want strangers in their home. And many caregivers cannot afford $35-$40 per hour for services. FAMILY CARE LINK FILLS THIS GAP by providing:

Daily living support without entering the home

  • A trusted relationship built over time

  • Guidance, coaching, reminders, and logistics help

  • Emotional companionship and reassurance

  • A cost point that is accessible (subscription vs. hourly)

Questions before getting started? Get in touch.